Company History
Carats Unlimited, a subsidiary of Alynjewels, is a family owned company in business since 1990. Our goal is to provide high quality jewelry at the lowest price you can find. How can we provide the best price? We source our materials from dealers all over the world for the best quality and price. We have partnered with manufacturers from Indonesia, India, China, Brazil, Italy, Thailand, and other areas. We keep our overhead costs low by not maintaining a costly storefront.
Senior Al is a certified Graduate Gemologist from the Gemological Institute of America who personally selects each piece and component that goes into our inventory. Matriarch Lynn is available to help you select the right style to meet your special needs. Family members Joe and Heather are available to answer your questions regarding our website and social media which they maintain. The selection they post is only a small portion of what we have to offer.
Every gemstone is selected for its maximum brilliance and beauty that comes from the right pedigree of color, cut, and clarity. We expect you to be proud to show off your jewelry purchase from Carats Unlimited. We always take the time to help each individual customer to ensure they are provided their desired selection. Feel free to ask how we can assist you today. Contact us if you have a specific request or desire a special piece of jewelry. We are happy to assist in helping you fulfill your jewelry needs. Give us a try and be thrilled with the quality and low price only Carats Unlimited can provide.
Contact us
Have any questions or concerns?
Please contact us with any specific product requests.
We offer jewelry to fit all budgets including
multicarat diamond pieces valued over $100,000!
We’re always ready to help!
RETURNS
We happily accept returns within 15 days of your order. Please contact us for a return invoice before shipping your return. All returns must be not have been worn or used and must be in original condition for a refund to be issued. Please see the FAQ and/or contact us with any further questions.
FAQ
Do you provide International delivery?
At this time, we are focusing on serving all our customers in the U.S. We believe in the importance of keeping our costs low to pass the savings onto our customers.
How do I return an item?
Contact us by email to initiate a return invoice. Any packages received without a return invoice will not be accepted and will be returned to the sender. Return shipping costs are the responsibility of the customer.
What is your returns policy?
We accept returns of any product sold as long as it has not been worn, used, and is in original condition. All returned products need to be in original condition to be accepted. Any products returned not in original condition will not be accepted and no refund will be given. Return shipping costs are the responsibility of the customer.
How do I track my order?
Upon shipment, you will be sent a tracking number by email. The email will include a link to the courier and your specific tracking number.
How can I contact your couriers?
Once we ship your product, it is in the hands of the courier. Please allow 3 business days for shipping to be completed. Utilizing the tracking link in your email, you can contact the courier about your specific shipment with any further questions.
What are your delivery options?
We offer free shipping on orders over $30 to all our customers. Orders under $30 have a $6.50 shipping charge. Products are typically delivered within 3 business days by the courier.